Hospitality. Respect. Mutual Care.
Omotenashi is the Japanese spirit of hospitality - selfless service with mutual respect. Our Terms of Service reflect this commitment to taking care of each other.
Last Updated: October 6, 2025
By accessing or using the Gaijin Smash website ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Service.
We reserve the right to modify these Terms at any time. Your continued use of the Service after changes constitutes acceptance of the modified Terms.
You must be at least 18 years old to make purchases on Gaijin Smash. By placing an order, you confirm that you are of legal age and have the authority to enter into these Terms.
You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
You agree NOT to:
We strive to accurately display our products, including colors, designs, and Japanese text. However, we cannot guarantee that your device's display will accurately reflect the actual product colors.
All Gaijin Smash products are printed on-demand through our fulfillment partner, Printful. This means:
All prices are in USD and include production costs. Shipping costs and applicable taxes are calculated at checkout. We reserve the right to change prices at any time without notice.
Payments are securely processed through Shopify Payments. We accept major credit cards, debit cards, and other payment methods as displayed at checkout.
Gaijin Smash does not store your payment information. All payment data is handled securely by Shopify and complies with PCI-DSS standards.
When you place an order, you will receive an email confirmation. This does not mean your order has been accepted. We reserve the right to refuse or cancel any order for any reason, including product availability, errors in pricing, or suspected fraud.
Shipping is handled by our fulfillment partner, Printful. Please see our Shipping Policy for detailed information on:
Because our products are custom-made to order, we have specific return and refund policies. Please see our Refund & Returns Policy for complete details.
Summary: We accept returns only for defective or damaged products. All claims must be made within 30 days of delivery with photo evidence.
All designs, graphics, and Japanese slogans on Gaijin Smash are our property and protected by copyright law. When you purchase a product, you receive a personal license to wear and use that item. You may not reproduce, resell, or commercially use the designs.
Share Your Style: We love seeing you in our gear! If you tag us on social media, you give us permission to feature your photo on our channels. We'll always credit you.
Our website and products are provided "as is." We do our best to ensure quality, but we cannot guarantee the Service will be uninterrupted or error-free.
Our maximum liability for any claim is limited to the amount you paid for the specific product. We are not liable for indirect damages or losses beyond the product cost.
Our Service uses third-party services for:
These third parties have their own terms and privacy policies. We are not responsible for their actions or policies.
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
These Terms are governed by the laws of the State of California, United States.
We hope to resolve any disagreements amicably. If you have an issue with your order or our service, please contact us first so we can make it right.
We may update these Terms from time to time. We'll post the updated version with a new "Last Updated" date. Continued use of our Service means you accept the updated Terms.
Questions about these Terms? Please visit our Contact Page.
Important: By using Gaijin Smash, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.