おもてなし (Omotenashi)

Hospitality. Respect. Mutual Care.

Omotenashi is the Japanese spirit of hospitality - selfless service with mutual respect. These Terms of Service reflect this commitment to taking care of each other.

Last Updated: March 1, 2026

1. Agreement to Terms

By accessing or using the Gaijin Smash website ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use the Service.

Gaijin Smash reserves the right to modify these Terms at any time. Your continued use of the Service after changes constitutes acceptance of the modified Terms.

2. Use of Service

Eligibility

You must be at least 18 years old to make purchases on Gaijin Smash. By placing an order, you confirm that you are of legal age and have the authority to enter into these Terms.

Account Responsibility

You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to notify Gaijin Smash immediately of any unauthorized use of your account.

Prohibited Activities

You agree NOT to:

  • Use the Service for any illegal purpose
  • Attempt to gain unauthorized access to Gaijin Smash systems
  • Upload malicious code or viruses
  • Impersonate any person or entity
  • Harass, abuse, or harm other users
  • Resell products without authorization
  • Use automated systems (bots) to access the Service

3. Products and Pricing

Product Descriptions

I strive to accurately display all products, including colors, designs, and Japanese text. However, I cannot guarantee that your device's display will accurately reflect the actual product colors.

Print-on-Demand

All Gaijin Smash products are printed on-demand through Printful, the fulfillment partner. This means:

  • Products are created after you place your order
  • Production typically takes 2-7 business days
  • Slight variations in print quality may occur
  • Each product is custom-made and cannot be returned unless defective

Pricing

All prices are in USD and include production costs. Shipping costs and applicable taxes are calculated at checkout. Gaijin Smash reserves the right to change prices at any time without notice.

4. Payment

Payment Processing

Payments are securely processed through Shopify Payments. Major credit cards, debit cards, and other payment methods are accepted as displayed at checkout.

Payment Security

Gaijin Smash does not store your payment information. All payment data is handled securely by Shopify and complies with PCI-DSS standards.

Order Confirmation

When you place an order, you will receive an email confirmation. This does not mean your order has been accepted. Gaijin Smash reserves the right to refuse or cancel any order for any reason, including product availability, errors in pricing, or suspected fraud.

5. Shipping and Delivery

Shipping is handled by Printful, the fulfillment partner. Please see the Shipping Policy for detailed information on:

  • Shipping methods and times
  • International shipping
  • Tracking information
  • Delivery issues

6. Returns and Refunds

Because all products are custom-made to order, specific return and refund policies apply. Please see the Refund & Returns Policy for complete details.

Summary: Returns are accepted only for defective or damaged products. All claims must be made within 30 days of delivery with photo evidence.

7. Intellectual Property

All designs, graphics, and Japanese slogans on Gaijin Smash are the property of Gaijin Smash and protected by copyright law. When you purchase a product, you receive a personal license to wear and use that item. You may not reproduce, resell, or commercially use the designs.

Share Your Style: I love seeing you in the gear! If you tag Gaijin Smash on social media, you give permission to feature your photo on Gaijin Smash channels. You'll always be credited.

8. Limitation of Liability

The website and products are provided "as is." Gaijin Smash strives to ensure quality but cannot guarantee the Service will be uninterrupted or error-free.

Maximum liability for any claim is limited to the amount you paid for the specific product. Gaijin Smash is not liable for indirect damages or losses beyond the product cost.

9. Third-Party Services

The Service uses third-party services for:

  • Shopify: Payment processing and order management
  • Printful: Product printing and fulfillment
  • AWS S3: Product image hosting

These third parties have their own terms and privacy policies. Gaijin Smash is not responsible for their actions or policies.

10. Privacy

Your privacy is important. Please review the Privacy Policy to understand how personal information is collected, used, and protected.

11. Governing Law and Disputes

These Terms are governed by the laws of the State of California, United States.

I hope to resolve any disagreements amicably. If you have an issue with your order or the service, please get in touch first so I can make it right.

12. Changes to Terms

These Terms may be updated from time to time. The updated version will be posted with a new "Last Updated" date. Continued use of the Service means you accept the updated Terms.

13. Contact Us

Questions about these Terms? Please visit the Contact Page.

Important: By using Gaijin Smash, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.