Swift delivery, honored tradition.
Hikyaku were Edo-period couriers who delivered packages and messages across Japan with speed and dedication. Like the hikyaku, we're committed to getting your order to you efficiently.
Last Updated: October 6, 2025
Gaijin Smash products are custom-made to order through our fulfillment partner, Printful. Your order goes through production before shipping, which means delivery time = production time + shipping time.
0-24 hours: Order verification and sent to Printful
2-5 business days: Your shirt is printed and quality checked
1-20 business days: Delivery to your address (varies by location)
Total Delivery Time: 3-10 business days (US) | 3-8 business days (Japan) | 7-25 business days (International)
Production typically takes 2-5 business days, depending on:
Note: Production time is separate from shipping time. Over 97% of orders ship within 5 business days.
Delivery: 1-8 business days after production
Delivery: 1-3 business days after production
✓ Fulfilled locally in Japan - No customs fees
Delivery: 1-20 business days after production (varies by destination)
⚠️ May include customs fees and import taxes
Note: Shipping costs are calculated at checkout based on your location, order weight, and selected carrier.
You'll receive email updates at every stage:
Order Confirmation
Sent immediately after purchase
Production Started
When Printful begins making your product
Shipped Notification
Includes tracking number and carrier information
Delivery Confirmation
When your package arrives
Track Your Order: Use the tracking number from your shipping email on the carrier's website (USPS, UPS, FedEx, etc.)
International orders may be subject to customs fees, import duties, and taxes determined by your country's customs office. These fees are the customer's responsibility and are NOT included in our product or shipping prices.
Customs fees vary widely by country. Contact your local customs office for specific rates.
Packages may be held at customs for inspection, which can add several days or weeks to delivery time. Unfortunately, we have no control over customs processing times.
We ship to most countries worldwide. However, we currently cannot ship to:
If your country isn't available at checkout, we cannot currently ship there.
If tracking shows your package was delivered but you didn't receive it:
Note: We are not responsible for packages marked as delivered by the carrier. However, we'll work with you to resolve the issue when possible.
Please double-check your shipping address before completing your order. If you realize there's an error:
If your package arrives visibly damaged:
We'll send a replacement or issue a refund at no charge.
Our fulfillment partner, Printful, operates facilities worldwide. Your order is automatically routed to the facility closest to you for faster delivery:
During peak shopping seasons (Black Friday, Christmas, etc.), expect:
We recommend ordering 2-3 weeks earlier than needed during holiday seasons.
Need help with your order or have shipping questions? We're here to help.
Response Time: Within 24 hours (business days)
🇺🇸 US Delivery:
5-14 business days total
🌍 International:
9-28 business days total
📧 Tracking:
Emailed when shipped
💰 Customs:
Customer's responsibility